Thinking Dimensions

The KEPNERandFOURIE Root Cause Analysis process greatly assists managers and employees with a proven and globally supported methodology that improves capabilities to think through a problem to resolution.

This E-Learning application builds users problem solving skills. The interactive E-Learning system will allow the user to learn and apply the Root Cause Analysis to real world problems experienced while implementing projects and operational improvement initiatives such as Lean, Six Sigma or TQM.

Benefits:
The KEPNERandFOURIE Root Cause Analysis process will accelerate your improvement efforts by enhancing your ability to:

• Solve problems quicker
• Sharpen analytical and intuitive thinking skills
• Discern often overwhelming or irrelevant data
• Assist in "selling" your solution to senior staff
• Involve all relevant stakeholders in the process
• Save time and money when expediting operational improvement initiatives

DURATION: 1½ hours

INTENDED AUDIENCE: All managers and employees responsible for improving operational performance

MATERIALS PROVIDED: Downloadable Process and Question Cards for easy reference

CERTIFICATION: Upon successful test completion, a certificate of completion will be issued

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